Keeping Elevators & Escalators
Connected, Compliant, and Reliable
Tsaro AI eliminates operational blind spots by unifying communication monitoring, equipment intelligence, and maintenance verification — so issues are detected earlier, work is validated, and downtime is reduced.
99%+
Emergency Line Uptime
3x
Fewer callbacks
60%
Less Manual Review
24/7
Context-aware AI alerts
⎯ OUR PLATFORM ⎯
Three signal layers. One version of the truth.
Tsaro AI is the only platform that closes all three blind spots simultaneously — from a single unified interface, across every facility program.
LineSure
Replaces unreliable POTS lines with intelligent cellular connectivity. Monitors every line continuously with agentic AI — detects issues and dispatches automated or human remediation before building owners know there's a problem. Covers elevator, fire, and burglar communication systems.
The Question it Answers:
Is it connected and communicating?
IoT + AI
Ingests real-time data from IoT sensors, elevator controllers, and fault signals to monitor asset health continuously. Detects anomalies before failures occur and predicts maintenance needs to minimize downtime.
The Question it Answers:
Is it actually healthy?
DocuLens
Automates manual review of PM tickets, maintenance records, and service documentation. Cross-references paper records against actual controller and sensor data. If a field tech claims a hydraulic system was serviced but equipment data shows no behavioural change — DocuLens flags it.
The Question it Answers:
Was it actually done?
⎯ OUR PARTNERS ⎯
Built to work together
MAD Elevator
Insights is a joint program with MAD Elevator — one of North America's leading elevator fixture manufacturers. Built on MAD's MosaicONE VMS communication equipment — with 15,000+ VMS units already installed across North America — and powered by Tsaro's AI analytics, Insights gives elevator consultants, contractors, and building managers real-time usage statistics, ride-quality ratings, and automated performance, safety, and compliance reports — enabling data-driven maintenance and reduced downtime, with no additional hardware or installation required.
Explore Insights →Robustel
Tsaro AI delivers a fully managed, turnkey solution for elevator emergency communications: the Robustel EV8100 gateway paired with Tsaro-managed multi-carrier SIM and VoIP service — one offering, fully handled for the end customer. Because Tsaro manages the connectivity and VoIP layers directly, it has end-to-end visibility across the entire signal path — carrier, network, and call quality. That data powers automated daily voice-readiness checks, AI-driven anomaly detection, and auto-recovery that identify and resolve most issues before they ever reach the customer — keeping every elevator code-compliant across the US and Canada.
Read the Robustel × Tsaro case study →⎯ LATEST ⎯
Press & recognition
AWARD
Winner — 2026 OCI Artificial Intelligence Awards, powered by AWS
Named a winner of the inaugural OCI AI Awards, sponsored by AWS Canada, recognizing Ontario companies applying AI for the greatest impact.
Ontario Centre of Innovation · 2026
See the announcementPRESS
Advancing Maintenance & Inspection Through Connected Intelligence
Elevator World's Feb 2026 feature on MAD Insights, powered by Tsaro — real-time dashboards, trend analysis, and DocuLens for AI-driven compliance.
Elevator World · Feb 2026
Read the articlePRESS
The Power of Data
Elevator World feature by Tsaro's CEO on building a digital-twin platform for vertical transportation — data ingestion from MAD and Robustel hardware, and a big-box retailer IoT deployment.
Elevator World · Feb 2025
Read the articleReady to go to the next level?
See every blind spot before it becomes downtime, a violation, or a safety risk. Tsaro keeps your elevators and escalators connected, compliant, and reliable — with AI that acts before problems reach your tenants.